What type of information do we collect?
Just like any other website, collected information may be provided by the visitors and users of our website or collected automatically through monitory tools. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, the web hosting service or other third party platform used (e.g. Wix) may collect the Internet protocol (IP) address, computer and connection information used to connect your computer to the Internet when accessing our site. If you are a subscriber or register as member of our website, or fill out the contact information form, naturally whatever information you provide, such as name, e-mail address, phone, and other contact information: if you use our website member login and password; and if you make purchases on our site, you purchase purchase history. We or the website host or other third party platform or widgets used, may use software tools to measure and collect session information, including cookies, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Currently, we are not actively using these tools, but it is possible they have it. We also collect personally identifiable information (including name, email, member login password, communications); payment details (including credit card information, which is encrypted and only captured by the payment processor), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number, mailing address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages and also to obtain understanding of your interests before we have a consultation call or meeting;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations
How do we store, use, share and disclose site visitors' personal information?
Our company is currently hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to market and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with site visitors?
We may contact you to notify you regarding your membership account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Because some of our site visitors may be in the EU, in accordance with the GDPR, we must inform site visitors that WIX or their third parties (e.g WIX widgets) are using cookies on our site.
There are two types of cookies:
Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
How can you as site visitor, withdraw their consent?
If you don’t want us to process your data anymore, please contact us at email@example.com via and notification of the email(s) you used to register with us your membership, subscription or contact info.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to please contact us at firstname.lastname@example.org via and notification of the email(s) you used to register your membership, subscription or contact sheet with us.